LUCA School of Arts has libraries in Brussels, Leuven, Ghent and Genk, with specialized collections in the arts, design and/or architecture.
Personal problems impacting your study progress? Need advise on all aspects regarding the way in which education is provided? Questions during the examination period?
Teachers might direct you to their courses on Toledo during class. On Toledo you can find slides, extra information, links, discussions, etc.; it is a supplement to your classes.
Enrolment for Toledo courses happens automatically via KU Loket (ISP), or in some cases also via the Toledo enrolment module. The Education Administration will use Toledo to communicate with you.
- consult and modify certain administrative matters;
- your student file and study progress file (=results);
- consult your timetables
- access your individual study program (ISP)
The PC-rooms are a good place to work if you have no computer or internet in your room. They can be found on multiple campuses. Consult the Education Administration of your campus to inquire after the availability of the PC-room.
You can also make photocopies and prints in the printing infrastructure of your campus. Consult the Education Administration of your campus for more information.
You can download Adobe, Office 365, antivirus software and extra educational software. Depending on your course, it is included in your extra study costs.
After registration you will receive a confirmation of your enrolment. You can find your user name next to 'your reference'. Your user name always starts with an r followed by 7 digits.
This user id or r-number will remain the same throughout your studies and you will need it frequently. In order to use your user id, you must set a password with the activation code on the scratch card that you received during registration.
After registering you will receive a LUCA e-mail address (firstname.surname@student.luca-arts.be). You can access your e-mail the day after registering. Make sure to check your inbox regularly as official information is communicated through this address.
The easiest way to read your e-mail is through our webmail. You can also use a mail program. We use google apps as mail platform, for which there are a few GB at your disposal on the servers.
You can purchase a new Windows laptop with an educational discount .
If you prefer a Mac, you can consult Campusshop or http://www.switch.be/kuleuven for a discount.
Problems with your login?
Send an e-mail to helpdesk@luca-arts.be
For urgent problems, call 02 250 11 11.
Openings hours: workdays 9 am-noon and 1 pm-4 pm.
A virus scanner is a must if you access the internet on your computer.
LUCA offers McAfee Total Virus Defense. Students and teachers can download this program free of charge (login with your rnumber).
Be careful when opening emails and attachments. Make sure to back up your data regularly!
You have access to wireless internet (eduroam) on all LUCA campuses and many other places in Belgium.