Ombuds Office

The ombudsperson mediates between the student involved, the teacher and the policy authorities in relation to educational provision. In connection with exams, an ombuds acts as an intermediary between examiners and students. The ombuds fulfills the mediation role in full independence.

An ombudsperson:

• is bound by a duty of discretion, but has no duty of professional confidentiality;
• acts as a mediator in the event of conflicts between student(s), lecturer(s) and policy authority(s).

During the examination period you contact the ombudsperson for the following matters:

• absence due to serious reasons (illness, death of close family, etc.) via the notification web form reporting absence;
• if situations occur that negatively influence the normal course of the exam;
• if you think your rights have been violated during the exam or its evaluation.

Tasks of the ombudsperson during the exam period:

• monitors the rights and duties of you and the examiner;
• acts as a mediator in the event of problems;
• participates in the deliberation of the examination board, albeit without voting rights.

Contact