Dear student
If you do not agree with the published results/examination decisions, you are first advised to use the feedback option. You are also advised to contact the exam ombuds so that consultation can take place with the teacher. If you wish to lodge an internal appeal after the feedback on your examination and after possible further contact with the examination ombudsperson, you can only do so with the web form below within 7 calendar days, starting from the day after the publication of the examination results. After this deadline, you will no longer be able to complete/submit this form with the following consequences:
- your objection will no longer be admissible;
- the Appeals Committee can no longer handle your objection;
If you still believe there are valid reasons to submit your complaint later, e.g. because the announcement of the results was exceptionally later than foreseen, you can send an e-mail to beroepsinstantie@luca-arts.be.
Please note: if a course unit has not been fully completed, it is not yet possible to submit a complaint about partial results.
In a complaint you should at least include a factual description of the objections invoked, otherwise your appeal will be rejected as unfounded. (See also Art. 99 of the Education and Examination Regulations)
If you wish to submit an objection for several course units, you must submit a separate form for each course unit.
If you experience technical problems sending your objection, please contact the ICT helpdesk:
- Mail helpdesk@luca-arts.be
- Call 02 250 11 11 (on working days from 9 a.m. to noon and from 1 p.m. to 4 p.m.)