How does it work
If you opt for a full-time program with 60 credits, 60 credits will be taken out of your backpack when you enroll at the beginning of the academic year. So you use 60 credits of your total learning account balance of 140 and have 80 left. If you pass all courses taken up that academic year, the 60 credits used will be added up again. The first 60 credits that you earn back in your study career will be refunded twice if you are enrolled with a degree contract (diplomacontract). This is called the bonus. So if you have successfully passed exams for the 60 credits taken that academic year, your learning account balance at the end of that academic year is: 80 + 60 + 60 = 200 credits. However, the credits for which you did not pass an exam within the academic year will be lost. This also applies to the learning account used by courses for which you had a deliberated or tolerated deficit. As a result, the learning account balance you start with the next academic year will be lower. Frequent failure can therefore also affect the further course of your study career.
Learning account deficit (ontoereikend leerkrediet)
Students who have less than 60 credits may not exceed the limit of their available learning account balance when enrolling. We advise these students to discuss this with their learning path counsellor.
Students who are faced with a negative learning account balance due to insufficient study progress after a number of years of enrollment in higher education will not be allowed to (re)enroll at LUCA.
Reclaiming Learning Account
Were you unable to participate in evaluations or exams due to force majeure? And couldn't you take a catch-up exam either? In this situation, do you want to avoid losing the learning account that you have used and were not able to earn back? Then you can reclaim your learning account by starting a procedure at ‘de Raad voor betwistingen inzake studievoortgangsbeslissingen‘(the Council for Disputes regarding Study Progress Decisions) of the Flemish government. This procedure can only be done in Dutch. In principle, this is only possible at the end of the academic year, after all exam periods have passed.
Please note that there is an expiry period! You must submit your request within a period of three years, which starts on 1 September of the academic year to which your request relates.
Procedure
You send a request to the Council. That request consists of a letter containing all the information that the Council needs from you to decide on your reclaim. You must provide evidence that you were unable to participate in the exams. Supporting documents are: your results, your ISP, medical certificates stating the period of illness/absence, other evidence of force majeure such as a report from your psychologist, etc. You can find the LUCA documents via your Study Progress File (Studievoortgangsdossier) in KU Loket.
On the website of the Council for Disputes regarding Study Progress Decisions you will find more information and a sample letter for an application. You can submit an application online via the digital counter or by registered mail to the Council and to LUCA School of Arts. You can also submit your petition to LUCA digitally, more specifically by e-mail to your special needs assessor.
The handling of your request is done by the Council.
They will decide on your reclaim and communicate with you about the procedure.
The contact details of LUCA School of Arts for the registered mail are:
Zeli Bauwens
Stuvo (Student Services Department)
LUCA School of Arts
Alexianenplein 1
9000 Gent
Need help?
Do you need help filling out your application? Contact your special needs assessor for support. We look at your situation together.
Would you like more information about deregistering due to a force majeure situation? Click here. Deregistration can have consequences for your social status. You can only reclaim your learning account for courses for which you are registered for all exam opportunities. Under certain conditions, you can delete courses from your ISP. In this case contact the learning path counsellor and your special needs assessor.
Do you urgently need learning account? Please note that this procedure may take a while.
Are you short of a learning account and do you want to enroll?
Contact the learning path counsellor of your study program or our education administration.